FAQ

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How long will it take to get my order?

We are doing our best that you would receiver your order as soon as possible!

But depending on availability order processing (until the goods are shipped) may take 1-2 weeks, sometimes it may take longer.

The time for delivery in Lithuania is 1-5 working days from the day of dispatch of the goods.

The delivery time for international orders is 2-3 weeks from the date of shipment.

I cannot find the delivery options for my address, how can I order?

If you cannot find the available delivery options or you have other questions, let us know using the contact form or by e-mail at hello@mycustommoon.com.

Why we are eco friendly?

We love earth and we love you! So we are doing our best to make our embroidered clothes more sustainable and eco friendly.

We:

* use high quality GOTS certified organic cotton clothes that lasts;

* try to reduce polyester usage as much as we can. And if we need to- we use recycled poliester if possible;

* use Madeira Sensa Green thread from 100% natural TENCEL™ Lyocell fibres for our designs;

* use biodegradable or recycled poliester backings to secure our emboidered designs;

* use no polyester when packaging our products for shipping;

* use FSC certified and recycled materials if possible.

How to take care of the chothes so you could wear it longer?

we advise you to follow these recommendations:

* no bleaching;

*washing at 30°C;

*no dry cleaning;

*no tumble dry;

*maximum ironing temperature - 110°C;

*wash similar colors together;

*wash and iron inside out.